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Returns

Returns

At Leatherology, we want you to be completely satisfied with your purchase. We will be happy to refund any new and unused merchandise purchased from our website within 30 days of delivery. Orders placed between November 1, 2016 and December 13, 2016 will have an extended holiday return period though January 15, 2017. Please read our special notes below prior to initiating a return.

Please Note:
  • Items returned with scratches or other damage will not be accepted
  • Monogrammed, personalized and final sale items cannot be returned or exchanged
  • Returns must include original inner gift box packaging
  • All returns and exchanges require a Return Merchandise Authorization (RMA) barcode label which can be generated below
  • RMA barcode label must be applied to the outside of the shipping box. Please make sure barcode is VISIBLE and not covered by other labels or shipping tape.
  • CONTINENTAL USA: Shipping and handling charges are non-refundable
  • CANADA: Shipping fees, brokerage fees, duty taxes and GST/HST taxes will not be refunded
  • Leatherology is not responsible for items damaged or lost in transit
  • It may take up to 7-14 business days after receipt for your refund to appear on your credit card statement
  • If your purchase was made on Amazon, you must log in to your Amazon account to initiate the return.
  • If your purchase was a corporate sample, you must contact sales@leatherology.com to initiate the return.

If you require assistance, please contact us at 1-800-818-4478 or via email us at info@leatherology.com

BEGIN YOUR RETURN

Step 1: Find your order

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