At Leatherology, we want you to be completely satisfied with your purchase. We will be happy to refund any new and unused merchandise purchased from our website within 30 days of delivery. Please read our special notes below prior to initiating a return.
For the holiday season, we've extended our return policy. Orders placed between November 1, 2015 and December 13, 2015 have an extended return period through January 15, 2016.
Items returned with scratches or other damage will not be accepted
Monogrammed, personalized and final sale items cannot be returned or exchanged
Returns must include original inner gift box packaging
All returns and exchanges require a Return Merchandise Authorization (RMA) number which can be generated below
RMA # must be written on the outside of the shipping box
CONTINENTAL USA: Shipping and handling charges are non-refundable
CANADA: Shipping fees, brokerage fees, duty taxes and GST/HST taxes will not be refunded
Leatherology is not responsible for items damaged or lost in transit
It may take up to 7-14 business days after receipt for your refund to appear on your credit card statement
If your purchase was made on Amazon, you must log in to your Amazon account to initiate the return.
If your purchase was a corporate sample, you must contact firstname.lastname@example.org to initiate the return.
If you require assistance, please contact us at 1-800-818-4478 or via email us at email@example.com
BEGIN YOUR RETURN
Step 1: FIND YOUR ORDER