At Leatherology, we want you to be completely satisfied with your purchase. We will be happy to refund any new and unused merchandise purchased from our website within 30 days of delivery. Items returned with scratches or other damage will not be accepted. Please note that shipping and handling charges are non-refundable. Regrettably, monogrammed, personalized & final sale items cannot be returned or exchanged.
In order to make a return, simply complete the return form on the back of your invoice. Use the pre-addressed label on your invoice & send the package back so it can be tracked and is insured, Leatherology is not responsible for items damaged or lost in transit.
Return form - http://www.leatherology.com/LEA-ReturnForm.pdf
4488 Plano Parkway
Carrollton, TX 75010
Please allow 7 - 10 days from receipt to process credit.
Allow 1 - 2 billing cycles for credit to appear on statement.
Shipping and handling charges are nonrefundable therefore all return shipping charges must be prepaid.
If assistance is needed please contact us at 1.800.818.4478 or email us at firstname.lastname@example.org
Alas, price adjustments on previous purchases are not permitted.
Monogrammed, personalized and final sale items cannot be returned or exchanged.
Leatherology strives to provide quality workmanship and keen attention to detail to assure your complete satisfaction and enjoyment. We guarantee all products against manufacturing defects, however, should any item fall short of your expectations due to a defect, we will do our best to make it right. As with any product, normal wear and tear should be expected to occur with use over time during the natural lifecycle of the product.
The beauty of leather is that it's a natural product with unique properties. Natural shading, grains, tiny scars and wrinkles all make it distinctive. With care, leather can look more attractive as it ages due to the fine patina, folds and wrinkles that it develops. Leather that has been left its natural color or that has been only lightly pigmented (dyed) exhibits changes in its surfaces structure that are brought about for instance by scratches, insect bites or old scarring. These do not, as a rule, indicate deficiencies in quality but are hallmarks of a truly natural product.
Shipments to Canada
Shipping fees, brokerage fees, duty taxes and GST/HST taxes will not be refunded.