Contact Us

Customer Service Notice:

We will be closed Monday, September 1st in observance of Labor Day. Our team will resume normal hours on Tuesday, September 2nd.

Responses will be delayed during this time, but we’ll get back to you as soon as possible. Thank you for your patience!

Have a question, comment, or concern? We’re here to help!  

Call Our Customer Care Team 
Phone:  (USA) +1.800.818.4478
Hours: Monday–Friday, 8:00am–6:00pm CST 

Email Customer Care: support@leatherology.com

Quick Links
Return Policy
Order Tracking
Shipping Policy
FAQs

Changing or canceling an order: We process orders quickly, often within 1 hour of being placed, seven days a week. Once an order is processed, it can’t be changed or canceled.  To see if an order is still eligible for cancellation, login to your account and click into your order.  If eligible, you will see a "cancel order" button.  

Business Purchases & Corporate Gifting: Placing an order on behalf of a company? Our dedicated Corporate Sales Team handles business purchases and corporate gifting inquiries. Click here to visit our Corporate Orders page and learn how easy it is to get started.

Events: Please Note: Currently, on-site personalization is only being considered for events within the Dallas metroplex.