Contact Us

Have a question or comment you would like to share, or want to contact us about an order placed on our website? We’re here to help! Please use the contact form below and we will respond within 1-2 business days or call customer care at 1.800.818.4478, Monday-Friday 7:30am-6:30pm CST.

To track an existing order, please use our Track My Order page.

Once an order has been placed it cannot be changed. However, orders can be cancelled if they have not yet been processed. Select the "Cancel Order" option from the drop down below. Please note, we process orders quickly, typically within 1 hour of being placed, seven days a week.

Please Note: Currently, on-site personalization is only being considered for events within the Dallas metroplex.

  • *Required Fields